We are all plugged in to the internet and all it has to offer, but does it help or can it be misleading, miseducating people.
I love that everything is right at our fingertips, but there are times where I dislike it also.
In the auto repair world we use the internet a lot, to help us with our job, but to the consumer it can make auto repair seem so easy to do. This is a misleading thought. Technicians need to be proficient in technical skills as well as manual labor. It is becoming more and more about electrical and diagnostics.
Many customers ask us to pull the codes on their vehicle because they think that will tell them what is wrong with it. This is not necessarily true. The codes are a guide to the thousands of things that could be wrong. There are many other tests needed to be preformed to properly diagnose the problem.
Be careful with the parts stores that will do free code reading, you may end out putting on many parts before the issue is resolved. Find a trustworthy repair facility with educated, skilled technicians, it will save you money in the long run.
One thing we have always tried to succeed at is common courtesy towards others. We we truly believe that you should treat others with respect and common courtesy because you don’t know what is happening in their lives and it is just nice to be nice.
I was traveling a week ago and I was waiting for a ride, when I noticed the two people in the picture. They were having a cigarette and talking just outside the door, when I noticed the sign on the left side (No Smoking Near Entrance). It got me thinking that every day we are all in such a hurry that we forget to look around us and notice the things that are near us.
It then made me think of the great people I met when my flight got delayed and then canceled. The weather was bad and two flights of people were at our gate. We all could have gotten mad and upset at the workers, but we didn’t. Everyone, which was approximately 100 people, stood in line or waited in the seating area to get help in rescheduling. We all talked to each other and got to know the other persons situation, but we also had enough time to get to know each other personally too. There was a lady trying to get back home over seas, two ladies going to a vendor show as vendors, a young man trying to get home and some business people trying to get to meetings. We even ended up laughing and enjoying ourselves during a less than enjoyable situation. It made me realize that we are not all that different. I missed my training the next day, but I am glad I got to spend some time meeting some great people. I am also thankful for the crew that made sure we had food and drinks, but also rescheduled us as fast as they could with a smile.
I wake up now reminding myself that we all have our daily issues, but we shouldn’t let those issues interfere with us missing out on the things and people around us.
Our lives are busy and we get so busy that we forget the simple things that can make our life better. Did you know your vehicle has a cabin air filter? Don’t feel bad if you didn’t know because most consumers don’t know. The cabin air filter helps remove contaminants out of the air you breathe inside your vehicle. After looking at the picture, which filter would you prefer in your vehicle?
We all get oil changes, but if no one asks you about this filter, then you probably wouldn’t think about replacing it. Next time you go in for your oil change, ask them to check the cabin air filter and change it if needed. You will be amazed at how it can give your vehicle a breathe of fresh air.
Dan and I would like to welcome you to our family with the start of this blog. We are always striving to give our consumers important information and sometimes fun information. We have our website and Facebook, but we are now adding the blog. I am not an official blogger at all, but I will do my best to keep you informed and entertained. We have been in business for 31 years now and have many interesting stories and tidbits to share with you like, Dan running up a down escalator. I will share the whole story with you later. At one point I was visiting with a customer and they said, “you and Dan must have so many interesting stories with people who you have met over the years”. It was then that it dawned on me that we did and I had not written down any of them. Time is going by so quickly and my hope is to get those stories with all the interesting people we have met written down. I plan on sharing some of those with all of you. If you have been a customer of ours and have a fun story to share, please e-mail it to me. I also will try to share stories of things that you as a consumer need to know. We hope you will join us on this journey by following our blog.
The business was started in 1985 by Duane and Dan Overweg in Kimball, SD. This father, son partnership was built on the philosophy that if you do a great job and care about your customers they will return to your business. They started their business as Overweg Repair and Radiator because at that time they did a lot of radiator work, but like everything times change. Duane and Dan worked together for many years, growing a well known repair business. Radiator work became a thing of the past, so they changed their name to Overweg Repair, LLC. In 2000, they purchased a building near the interstate on the south side of Kimball, adding on a two bay shop area to the existing building. In 2004 the old building was torn down and a new two story office, parts storage area was added, along with another section of shop. They were able to have seven bays for automotive and one bay for large trucks. Duane retired in January of 2009. After Duane’s retirement, Dan’s wife, Corinne joined the business. In 2012 another addition was added on the northwest side of the shop, primarily for truck repair and tire storage. The business had grown quickly and provided many services to the community. Dan and Corinne also believe in giving back to the community not only through donations, but also by volunteering their time. They have been involved with the chamber of commerce, the Kimball Project, city wide cleanup, plus the development of a new medical building and park on main street. As a true family business, they also have two sons working along side of them at the shop. The business is still changing, constantly adding new services and products, so that we can better serve our customers.